Burgos Cleaning Service, LLC (“Burgos Cleaning Service,” “BCS,” “we,” “us,” or “our”) operates burgoscleaning.com (the “Website”). This Privacy Policy explains what information we collect when you use the Website or contact us about our commercial cleaning services, how we use it, and the choices you have.
Information we collect
Information you give us. When you request a quote, book a walkthrough, use our cost calculator, download a resource, or contact us, we collect the information you submit — typically your name, email address, phone number, company name, service address, facility details (such as facility type, size, and cleaning frequency), and the contents of your message.
Client account information. Clients who use our client portal provide account and service information needed to manage their cleaning service.
Information collected automatically. When you visit the Website, we and our service providers may collect device and usage information — such as your browser type, pages visited, and time spent — through cookies and similar technologies. See the Cookies section below.
How we use your information
We use the information we collect to:
- Respond to your requests and provide quotes and estimates
- Schedule walkthroughs and provide, manage, and improve our cleaning services
- Communicate with you about your service, including by email, phone, and text message (see our SMS Terms)
- Send marketing communications you have opted in to receive
- Operate, secure, and improve the Website
- Comply with legal obligations
Text messaging and your mobile information
If you opt in to text messages, we use your mobile number to send the messages described in our SMS Terms. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell your personal information.
How we share information
We share information only as needed to run our business:
- Service providers that help us operate the Website and communicate with you — such as our customer-relationship and form platform (GoHighLevel), website analytics, and email and messaging providers. These providers may use your information only to provide their services to us.
- Legal requirements — if required by law, subpoena, or court order, or to protect our rights, property, or safety.
- Business transfers — in connection with a merger, sale, or transfer of our business, subject to this Policy.
We do not sell your personal information to third parties.
Cookies
The Website uses cookies and similar technologies in three categories:
- Strictly necessary — required for the Website to function, including security and remembering your cookie preferences.
- Analytics — help us understand how visitors use the Website so we can improve it.
- Marketing and embeds — used by embedded content and marketing tools, such as video and social media embeds and form tools.
You can review or change your choices at any time through the Cookie Preferences tool linked in our footer. You can also control cookies through your browser settings; disabling some cookies may affect how the Website works.
Your choices and rights
- Marketing emails: unsubscribe at any time using the link in any marketing email.
- Text messages: reply STOP to opt out at any time (see SMS Terms).
- Your information: you may request access to, correction of, or deletion of your personal information by contacting us at info@burgoscleaning.com. Connecticut residents have rights under the Connecticut Data Privacy Act, including the right to confirm whether we process their personal data and to request its deletion; we respond to verified requests as required by law.
Data retention and security
We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information; no method of transmission or storage is completely secure.
Children
The Website is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Contact us
Burgos Cleaning Service, LLC
PO Box 340103, Hartford, CT 06134-0103
Email: info@burgoscleaning.com
Phone: (860) 709-5220