A Service You Can Trust

Privacy Policy

Effective Date: March 12, 2025

At Burgos Cleaning Service (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.burgoscleaning.com/ (the “Website”) and use our cleaning services. By using the Website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Website or services:

Personal Information:

Name
Email address
Phone number
Mailing address
Payment information (e.g., credit card details)
Service preferences (e.g., residential/commercial cleaning, special requests)

Usage Data: We may automatically collect information about how you interact with the Website, including:

IP address
Browser type
Device type
Pages visited
Time spent on the Website
Referring/exit pages

Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies help us improve the functionality of the Website, enhance user experience, and provide personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our cleaning services
To process payments and manage transactions
To respond to your inquiries and provide customer support
To send service updates, reminders, and notifications
To improve our Website and services through analysis and feedback
To comply with legal obligations and resolve disputes
To send marketing communications (with your consent, where required)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers or third parties who assist us in operating our business or providing services to you, such as:

Payment processors
Customer support platforms
Marketing and advertising partners
Legal and regulatory authorities (when required)

These third parties are obligated to keep your information confidential and use it only for the purpose of providing services on our behalf.

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct any inaccuracies in your personal data.
Deletion: You may request that we delete your personal data, subject to certain exceptions.
Opt-out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.
Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

6. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services and Website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our Website and update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Burgos Cleaning Service
Email: info@burgoscleaning.com
Phone: 860-709-5220
Website: https://www.burgoscleaning.com/

By using our Website or services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Our difference

Commitment to Exceptional Cleaning Services

From the moment you call until we pull away from your home or office, we strive to provide you with the best experience possible. These days you can find all sorts of people offering to clean your office site, sweep & vacuum the floors, and even take out the trash for almost unbelievably low prices.

However, as many business owners have found out the hard way – you get what you pay for and you can’t trust a ‘business’ simply because they are on the web. Burgos Cleaning Service is fully bonded and insured, giving you the peace of mind you need and deserve, and our 100% satisfaction guarantee ensures that you are completely happy with our services.

Premium Service

We believe in offering more than just basic cleaning tasks. Our services are designed to deliver a top-to-bottom clean, ensuring every surface, nook, and corner is taken care of.

Experienced & Trustworthy Team

Our cleaning team is carefully vetted and trained to meet the highest standards of service. You can count on us to be punctual, respectful, and efficient.

Tailored Solutions

Whether it’s your office, home, or commercial space, we customize our services to meet your specific cleaning needs. We understand that every space is different and requires personalized care.

Flexible Cleaning Schedules

We know that your time is valuable, so we offer flexible cleaning schedules to fit your busy routine. Whether you need daily, weekly, or monthly services, we’ll work with you to find the perfect time that minimizes disruption and maximizes convenience.

OUR MISSION

Our mission is simple and to the point – we believe in providing you with nothing less than a professional, reliable and quality service. We strive to provide not only a service, but an environmentally sound and completely trustworthy experience. We offer nothing less than an excellent cleaning service and we’re so certain that our services will exceed your expectations and demands – We guarantee 100% satisfaction.