Built around the work.
Scope, launch and recurring follow-through should feel clear before the first service begins.
Scope — Every engagement starts with a walkthrough and a written scope, so the work is defined before the first visit.
Launch — Your crew, schedule, and supplies are set before day one, and the same crew services your building every visit.
Follow-through — Supervisor inspections and one point of contact. Tell us once — we fix it and let you know when it’s done.
Explore the details
Walkthrough
Review the facility, traffic, schedule and priorities.
- An introduction to who we are, what we do, and what we’re about
- A walk through your building to understand your needs and priorities
- Cleanable square footage assessed on site
- Scope of work defined, turned into a plan of action for how we’d clean your facility
Plan
Document scope, cadence and responsibilities.
- Floor plans incorporated when you provide them (common for larger facilities)
- During the proposal phase you can alter the scope — or hand us your own scope and we’ll run with it
- Documented scope, cleaning cadence, and responsibilities, built around your facility
Launch
Prepare the team and site-specific service plan.
- W9, certificate of insurance, and signed contract to kick things off
- We staff your site from our team and new hires
- An operations walk-through with your dedicated cleaners to iron out every detail and set the game plan
- A site-specific service plan: the crew’s day-to-day checklist for your building
- Keys, alarm codes, and building access handled securely
Review
Check work, surface issues and refine the plan.
- Scheduled inspections by our operations team
- When something’s off: it’s flagged to operations, fixed on site, and steps are taken so it doesn’t happen again
- Direct follow-up with you after every resolution
- Direct reporting and follow-up for complaints and service requests