Things to Look for When Hiring Janitorial Service

Office Cleaning Company in Hartford, CT

Running an office is a challenging feat. Whether you are a business owner or a department manager, plenty of moving parts needs to be overseen to ensure that your operations remain uninterrupted. Every aspect of managing a company is of importance, however, often non-income-generating tasks take a bake seat. This includes office cleaning and maintenance.

There is no denying the crucial role a clean office plays in the success of a business. It can affect productivity and improve morale. It also serves as a physical reflection of the operation.

Office maintenance is as important as it is tedious and difficult. It takes a certain level of experience and expertise to ensure the cleanliness of a space. Truthfully, most companies can benefit from outsourcing workplace cleaning to professionals.

If you are in the process of finding a janitorial service provider, you have come to the right place. In this article, learn all about hiring the right team for the job including things to watch out for, red flags to take note of, and duties and responsibilities of janitorial services that you can choose from.

 

Four Things to Look for When Hiring a Janitorial Service 

Proven Record

Credibility is one of the most important things you should look for when hiring commercial cleaners for your business. These services are an investment and you want to make sure that you are working with an experienced team that can do the job.

One of the easiest ways to gauge a company’s credibility is through customer reviews. Take heed as to what their past clients are saying – the good and the not-so-pleasant. If you already have a shortlist, ask for references. Take everything with a grain of salt. However, too many negative reviews are easily a bad sign. Best to steer clear.

 

Price and Scope of Service

Every office is different. Maintenance and cleaning requirements differ based on several factors including scale, type of operation, and location. Before going through with the search, it is best to list down your priorities and preferences. Doing so would make it easier to narrow down your choices.

That said, when it comes to pricing, there is a general rule of thumb – if it is too good to be true, then it probably is.

Licenses, Permits, and Certifications

Often in the spirit of getting things done, businesses looking to hire commercial cleaners fail to ask for licenses and certifications from prospective cleaning companies. Truth be told, this is a grave mistake.

A license serves as protection for both you and your janitorial service. It outlines the scope they cover, and outlines who would be responsible in case of injuries and damage.

 

Professionalism and Trustworthiness

A commercial cleaning company might tick all of the boxes above but if they aren’t professional and trustworthy – it isn’t worth your time. Outsourcing maintenance and cleaning should take responsibilities off of your plate. If they are difficult to talk to at the onset, they probably would be a hassle to work with once they are hired.

Cleaning Supplies of Janitorial Service Provider in Hartford, CT

Red Flags to Watch Out for Before Signing the Dotted Line 

Vague Pricing Matrix

Budget is a factor that should play a role in making your decision. The best way to stay in line with what you can spend is to ask for a cleaning company’s pricing matrix. Ideally, a janitorial service would be able to provide you with a clear-cut quote after you send over your list of required tasks.

A cleaning company that is hesitant to give you prices is not a good sign. It is likely that they are looking to bill you with unexpected and hidden charges once you are already bound by a contract.

Problematic Personnel

Most operations have trade secrets that they need to protect. Needless to say, bringing third-party representatives like commercial cleaners is a risk. The cleaning company that you hire should have employees that are trustworthy. In the initial stages of vetting, it is best to ask if the agency runs background checks on its employees. Further along, you can probably ask for these checks as a reference.

Lack of Relevant Training

As mentioned earlier, commercial cleaning is no easy feat. It truly takes experience, and training to achieve a level of cleaning and maintenance that would qualify as “professional.” Likewise, throughout the years, new cleaning techniques and tools are introduced. The company that you should opt for should have employees that are trained in the basic and latest cleaning protocols.

Lack of Tools

One of the things that you are paying for when choosing to work for commercial cleaners is their professional-grade equipment. These tools aren’t cheap as they are quite an investment. This is in large part what makes outsourcing cleaning and maintenance more cost-efficient than keeping an in-house team.

That said, if you have to provide cleaning equipment, then the janitorial service is probably not worth it.

No Contract

A contract is crucial in every business transaction – janitorial service or otherwise. This document outlines everything that there is to know about the transaction. From the length of the partnership to the cost and services included, everything should be in black and white. If a cleaning company chooses not to draw a contract for their service, it is likely that they wouldn’t hold their end of the deal.

Not all commercial cleaners are created equal. There are companies that are willing to sacrifice the quality of service they provide for a quick buck. Without proper research, you may fall victim to their shoddy performance. With the sage advice above, we are hopeful that we’ve steered you in the right direction.

Realiable Janitorial Cleaning Crew in Hartford, CT

Need someone that spots cleaning issues instantly?

If you are in the New Haven County, Connecticut area, there is only one name in office maintenance you can trust. We at Burgos Commercial Cleaning are eager to help. We have years of commercial cleaning experience that can help with every need. Enjoy a new level of cleaning for your office today! Reach out to us, we would be happy to take your call!

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